> FAQ

New location, we are moving to a bigger, closer and better place. You can find all the information about our new location by clicking here

Click on the following link and you will see how easily our service works. https://youtu.be/i7x34bdQB6E

We find ourselves at only 300 meters to some Airport facilities and 700 meters to the Terminals. Despite the proximity, the transfer (go and resturn) is included on our price. To locate us easily on a big map, please click here.

You set the time! From one day to a full year, we are specialist on either short term and long term parking, so we are flexible. You decide.

Airline companies recommend at least an hour for Domestic and 2 hours for International flights. Although we reckon an approximate 7 minutes for airport parking check-in and drop off to airport terminals it is adviseable to come with plenty of time before your check-in deadline time.

It is not necessary neither compulsory. However, it is highly recommendable as: you will secure your spot and we will be able, if possible, to give you a better service. You can book now straight over our webpage just by click hereor over the phone on our customer service number

One hundred per cent, NO. If you cancel or modify your booking you will not have to pay for any fees at all, indepedently how long or short in advance you cancel it.

It doesn't affect anything, all our customers continue to maintain their services already contracted with us. We only increase our space, we improve our location and we can offer a better service.

Once you have landed and collected your luggage, give us a short ring to our 24 hr service number 663 395 339 and immediately we will pick you up from the meeting point agreed on the drop off transfer. Thanks to your booking, we are aware of your arrival so we will be ready to pick you up and your car too at our facilities.

For sure, we have the sources to make you pay our service as you want, by cash or credit/debit card (except AM express).

A huge vocation for great service for you, and good security means for your car! Apart from this: free transfer (go and return), an outside basic wash, responsability insurance, surveillance, tyres and battery check, and the possibility to get free extra days through our fidelity program card. To see our rates, please click here.

Yes, we have all the profesional and material equipment to make a great valet wash by hand, while you enjoy your trip. We make outside cleaning, inside cleaning with polishing and vacuuing at extremely competitive rates. Check our prices for this service, here.

Unfortunately not at the moment. But we have several options: One would be to leave these people first at the corresponding airport terminal and then go to our parking lot. Another option would be to reserve, at least 12 hours in advance, our VIP Valet service, through which your car will be collected by our staff directly at the departure terminal, and delivered to the same place upon return. Without a transfer service from our parking lot, you go from your house to the terminal directly (Payment by card is required). If you have any questions about how or where to leave the car, contact us and we will gladly help you.

Click on the following link and follow the instructions to download a pdf with your V.A.T Invoice. https://www.lowcostparking.es/factura/